PMPML

तक्रारी

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Trips
Total Registered Complaints

50174

Trips
Total Resolved Complaints

50077

Trips
Inprogress with Officer Complaints

95

Trips
Total Rejected Complaints

0

99.81%

Resolved Percentage(%)

0.19%

Inprogress Percentage(%)

0% (677)

Citizen Satisfaction

2/5

Overall Feedback

Pending Pie Chart

Pending Pie Chart

Channelwise Distribution

Channelwise Distribution

Divisionwise Distribution

Divisionwise Distribution

Sr.No Channel Total Registered Complaints Total Resolved Complaints Total Inprogress Complaints Total Rejected Complaints
1 Call Center 505 498 3 4
2 Web 280 274 1 5
3 Whatsapp 209 203 2 4
4 SMS 34 34 0 0
5 Email 12 12 0 0
6 Twitter 0 0 0 0
7 Written 0 0 0 0
8 Newspaper(CC) 0 0 0 0
9 Facebook 0 0 0 0
10 Mobile App 0 0 0 0
Call Center  
Total Resolved Pending
505 498 3
Web  
Total Resolved Pending
280 274 1
Whatsapp  
Total Resolved Pending
209 203 2
SMS  
Total Resolved Pending
34 34 0
Email  
Total Resolved Pending
12 12 0
Twitter  
Total Resolved Pending
0 0 0
Written  
Total Resolved Pending
0 0 0
Newspaper  
Total Resolved Pending
0 0 0
Facebook  
Total Resolved Pending
0 0 0
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