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FAQs

Q1.Where to get information about bus route information, schedules of the buses related with Pune & Pimpri Chinchwad Municipal Corporation?

A:PMPML information is available in the booklet near the pass centre & also on www.pmpml.org website. Information is also available on the helpline number (020)24503355/(020)24545454 between 6.00am to 10.00 pm.

Q2.What different types are passes are available by PMPML?

A: Different types of passes are available for passengers. Pass type, rate, required documents for pass, etc. The information is shown in the table below.
PMPML passenger’s bus pass details

Sr. No

Type of paas

 

Pass Rate (Rs.)

Document required for pass

Details

  1.  

Student monthly pass (For corporation boundary)

600/-

Fill the form as per the sample, 2 photographs, Residential proof, School bonafide certificate, fee receipt, college I-Card

Paas is valid for Pune & Pimpri Chinchwad municipal corporation boundary

  1.  

Student monthly pass (outside corporation boundary)

750/-

Fill the form as per the sample, 2 photographs, Residential proof, School bonafide certificate, fee receipt, college I-Card

Paas is valid for Pune & Pimpri Chinchwad municipal corporation boundary

  1.  

 

Student General (triplicate) pass 505 discount

Depends on travel distance

Fill the form as per the sample, 2 photographs, Residential proof, School bonafide certificate, fee receipt, college I-Card

Said pass is for punching. Home to school (one time) to and fro is valid

  1.  

Passengers 22 days (triplicate) pass

Depends on travel distance

Fill the form as per the sample, 2 photographs, Residential proof,

Said pass is for punching. 22 days ticket fare is charged as per the travel distance

  1.  

Daily pass

70/-

Fill the form as per the sample, 2 photographs, Residential proof

Pass is avialble with conductor inside the bus and valid for all PMPML routes

  1.  

Weekly pass

350/-

Fill the form as per the sample, 2 photographs, I card, Residential proof

Pass valid for 7 days

  1.  

Passengers monthly pass (for corporation boundary)

1200/-

Fill the form as per the sample, 2 photographs, I card, Residential proof

Pass is valid for both corporations boundary.

  1.  

Passengers monthly pass (outside coporation boundary)

1500/-

Fill the form as per the sample, 2 photographs, I card, Residential proof

Pass is valid for inside and outside of both corporations boundary.

  1.  

Senior citizen pass

450/-

Fill the form as per the sample, 2 photographs, I card, Residential proof

Pass is valid for all routes of PMPML

  1.  

Senior citizen daily pass

40/-

Age proof, Sassoon certificate

Pass is given for senior citizens above the age of 60 years. And is valid for all routes of PMPML

  1.  

Corporation employee monthly pass

700/-

Fill the form as per the sample, 2 photographs, I card, letter from HOD

Pass is valid for inside and outside of both corporations boundary.

Note : For PMPML passenger pass since I card is necessary, Form fee rs. 5/- and I card fee rs. 20/- is charged

Q3.What different locations PMPML pass can be issued?

A: PMPML passenger bus passes can be issued at following pass centre locations

Sr. No.

Name of pass centre

Timings

  1.  

Swargate

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

2

Ma.Na.Pa. Bhavan

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

3

Deccan Gymkhana

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

4

Pune Station

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

5

Hadpasar

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

6

Vishrambaug wada

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

7

Mahatma Gandhi

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

8

Petit

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

9

Saswad

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

10

Waraje Malawadi

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

11

Kothrud Depot

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

12

Vishrantwadi

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

13

Dhankawadi

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

14

Lower Indira Nagar

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

15

Kothrud Stand

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

 

16

Katraj

7.30 AM TO 2.00 PM &

2.00 TO 8.30 PM

17

Swargate Depot

7.30 AM TO 2.00 PM &

12.30 PM TO 7.00 PM

18

Uruli kanchan

7.30 AM TO 2.00 PM

19

Lohgaon

7.30 AM TO 2.00 PM

20

Chandan nagar

7.30 AM TO 2.00 PM

21

Alandi Devachi

7.30 AM TO 2.00 PM

22

Mundhwa ( Mon,Wed,Sat)

7.30 AM TO 2.00 PM

23

Pashan ( Mon,Wed,Sat)

7.30 AM TO 2.00 PM

24

Anand nagar

7.30 AM TO 2.00 PM

25

Wadgaon Sheri

7.30 AM TO 2.00 PM

26

Bharati University

7.30 AM TO 2.00 PM

27

Rajgurunagar

7.30 AM TO 2.00 PM

28

Appar Indira Nagar (Brokan)

7.30 AM TO 11.30PM & 4.30 PM TO 7.30 PM

 

29

Wanvadi (Brokan)

7.30 AM TO 11.30PM & 4.30 PM TO 7.30 PM

30

Bhekarai Nagar (Brokan)

7.30 AM TO 11.30PM & 4.30 PM TO 7.30 PM

31

Khadki Bazar

7.30 AM TO 11.30PM & 4.30 PM TO 7.30 PM

32

Nigdi

7.30 AM TO 11.30PM & 4.30 PM TO 7.30 PM

33

Bhosri Shivaji chowk

7.30 AM TO 11.30PM & 4.30 PM TO 7.30 PM

34

Bhosri Gavane Vasti

7.30 AM TO 11.30PM & 4.30 PM TO 7.30 PM

35

Pimpri Chowk

7.30 AM TO 11.30PM & 4.30 PM TO 7.30 PM

36

Chinchwad Gaon

7.30 AM TO 11.30PM & 4.30 PM TO 7.30 PM

37

Dange Chowk

7.30 AM TO 11.30PM & 4.30 PM TO 7.30 PM

38

Saswad

7.30 AM TO 2.00PM

39

Aundh Gaon

7.30 AM TO 2.00PM

40

Bopodi

7.30 AM TO 2.00PM

41

Kondhwa

7.30 AM TO 2.00PM

42

Galinde Path

7.30 AM TO 2.00PM

43

Sangvi

7.30 AM TO 2.00PM

44

Dehu Gaon

7.30 AM TO 2.00PM

45

Pimpri Gaon

7.30 AM TO 2.00PM

46

Sambhajinagar

7.30 AM TO 2.00PM

47

Sant Tukaramnagar

7.30 AM TO 2.00PM

48

Pimple Gurav

7.30 AM TO 2.00PM

49

Mukai Chowk Kivale

7.30 AM TO 2.00PM

50

Magarpatta

7.30 AM TO 2.00PM

51

Shivajinagar

7.30 AM TO 2.00PM

52

Marketyard

7.30 AM TO 2.00PM

53

Masulkar Colony

7.30 AM TO 2.00PM (Mon)

Q4. What different type’s of 100% discount passes available at PMPML and details of such pass counters.?

A: Details for 100% discount passes and pass centres are mentioned below table.

Sr. No..

 

Type of pass

 

Document required for pass

Other details

Pass centre

  1.  

Free pass for blind people (Annual)

Fill the form as per the sample, 2 photographs, certificate of Sassoon Hospital mentioning 100% blind, Residential proof, MSEB bill, Tax receipt

Pass is valid for one year and for all routes of PMPML

PMPML central office, Swargate , Pune

  1.  

Handicapped / Deaf & Dumb students (Std 1st to 10th) (Annual)

 

Fill the form as per the sample, 2 photographs, certificate of Sassoon Hospital mentioning 40% Handicapped / Deaf & dumb, Residential proof, MSEB bill, Tax receipt

Pass is valid for one year and for all routes of PMPML

PMPML central office, Swargate , Pune

  1.  

Child with special need (mentally disabled) (annual)

Fill the form as per the sample, 2 photographs, certificate of Sassoon Hospital mentioning 40% Child with special need (mentally disabled), Residential proof, MSEB bill, Tax receipt

Pass is valid for one year and for all routes of PMPML

PMPML central office, Swargate , Pune

4

Disable Person (Free Pass Yearly)

Fill the form as per the sample, 2 photographs, certificate of Sassoon Hospital mentioning 40% Child with special need (mentally disabled), Residential proof, MSEB bill, Tax receipt

Pass is valid for one year and for all routes of PMPML

PMPML central office, Swargate , Pune

Note : Identity card is necessary for PMPML pass holders. Hence form fee of Rs. 5 / - and Identity card fee. 20 / - is charged.

Q5. If the buses are not clean the where to complain?

A:If PMPML buses are not cleaned from the inside/outside if seats are not good note the bus number, bus route number / bus number (RTO No.), the bus time, etc. & share this information on the PMPML helpline number (020)24503355, (020)24545454 at the session. 6.00 am & 10.00 pm and only by SMS/WhatsApp to this number to 9881495589.

Q6. Where to complain if PMPML buses are not on time or schedule??

A: If PMPML buses are not on time/ schedule then note the bus number, bus route number / bus number (RTO No.), the bus time, etc. & share this information on the PMPML helpline number (020)24503355, (020)24545454 at the session. 6.00 am & 10.00 pm and only by SMS/WhatsApp to this number to 9881495589.

Q7. Where to complain if the PMPML bus driver – conductor misconduct?

A: If PMPML bus driver or conductor misconducts themselves then note the bus number, bus route number / bus number (RTO No.), the bus time, etc. & share this information on the PMPML helpline number (020)24503355, (020)24545454 at the session. 6.00 am & 10.00 pm and only by SMS/WhatsApp to this number to 9881495589.

Q8: Where to complain if the bus carrying passengers are not charging the ticket fare in right manner?

A: If PMPML bus conductor is not charging the ticket fare in right manner then note the bus number, bus route number / bus number (RTO No.), the bus time, etc. & share this information on the PMPML helpline number (020)24503355 , (020)24545454 at the session. 6.00 am & 10.00 pm and only by SMS/WhatsApp to this number to 9881495589.

Q9. For whom all the bus seats are reserved?

A: Seats are reserved for the blind, the disabled, senior citizens and women

Q10: Where to complain if in case the conductor does not help for reserved seats for women passengers?

A: if in case the conductor does not help for reserved seats for women passengers in the PMPML bus then note the bus number, bus route number / bus number (RTO No.), the bus time, etc. & share this information on the PMPML helpline number (020)24503355, (020)24545454 at the session. 6.00 am & 10.00 pm and only by SMS/WhatsApp to this number to 9881495589.

Q11: Where to complain about the bus driver's driving?

A: To complain about the bus drivers driving of the PMPML bus then note the bus number, bus route number / bus number (RTO No.), the bus time, etc. & share this information on the PMPML helpline number (020)24503355, (020)24545454 at the session. 6.00 am & 10.00 pm and only by SMS/WhatsApp to this number to 9881495589.

Q12: How to find the status about the complaints given about the bus journey?

A: Any query or complain or status of the complain can be obtained on the contact no.(020)24503355, (020)24545454.

Q13:Can passengers log their Suggestions / complaints with PMPML officers?

A: Yes. PMPML held 'pravasi din' in the Depot on the first Saturday of every month 5.00pmor3.00pm where passengers can submit their complaints regarding bus travel.
Details about the bus depots are following.

No

Depo Name

Depo Managear

Mobile No

E-Mail

1

Kothrud

Varpe Chandrakant

9881492021

dmkothrud@pmpml.org

2

Swargate

Kudale Rajesh

9881495581

dmswargate@pmpml.org

3

Market yard

Shitole Vikram

9881495567

dmmarketyard@pmpml.org

4

Hadapsar

Karde

9881495584

dmhadapsar@pmpml.org

5

Katraj

Ghogare

9881235505

dmkatraj@pmpml.org

6

N Ta Wadi

Zende Dattatray

9881495583

dmnatawadi@pmpml.org

7

Pune Station

Gate Satish

9881495552

dmpunestation@pmpml.org

8

Shewalwadi

Bhange

9763728253

dmshewalwadi@pmpml.org

9

Bhekrai Nagar

Bhange

9763728253

dmbhekarinagar@pmpml.org

10

Nigdi

Rupnawar Rajesh

9763728243

dmnigdi@pmpml.org

11

Bhosari

Gavhane

9763728244

dmbhosari@pmpml.org

12

Pimpri

Waghire

9921123232

dmpimpri@pmpml.org

13

Balewadi

Waghole

9922503629

dmbalewadi@pmpml.org

Rainbow (Indradhanushy) BRT PMPML – Pune

No

Name of BRT head

Designation

Phone No.

E Mail

1

Hon. Sushama Kolhe

Chief Executive Officer

7350003475

ceo@pmpml.org

2

Mr. Kailas Gawade

Deputy Chief Executive Officer

9881495574

dyceo@pmpml.org

No

Name of BRT head

Designation

Phone No.

E Mail

1

Hon. Sushama Kolhe

Chief Executive Officer

7350003475

ceo@pmpml.org

2

Mr. Kailas Gawade

Deputy Chief Executive Officer

9881495574

dyceo@pmpml.org

Q14: Do PMPML provide the facility of Pune Darshan?

A: Yes, PMPML does provide the Pune Darshan bus facility. Pune Darshan A.C Tiket Booking Mo. No. 09167211138/39/40 Pho.No. (020)66466646 Online Tiket Booking. www.GeoDirect.in

Q15: Do PMPML provide the bier service?

A: Yes, PMPML does provide the bier service named ‘Pushpak’ within the Pune Municipal Corporation area & the one side charge is Rs. 300/- & two sided charge is Rs. 600/-. For any details or further inquiry contact on the helpline number (020)24503211/12 between 6:00am to 10:00pm.

The above mentioned information is given by Department of public relations officer. For more details please contact PMPML office no. (020)24503355, (020)24545454 or pmpcomplaint@gmail.com, pmpmlcomplaint@gmail.com(BRT)& complaints@pmpml.org on this email address.